Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Sale items do not qualify for a refund.
Additional non-returnable items:
* Gift cards
* Downloadable software products
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
* Book with obvious signs of use
* CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com Sale items (if applicable).
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to shipping label given to you.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Shipping
To return your product, you should mail your product to the return shipping label that is given upon your request.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Love Flutter Body Butter
Love Flutter Body Butter
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at email@example.com with your name and order number, and we will look into it for you.
All orders are final and are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Your order processing times are separate from the shipping times you see at checkout. Potential delays due to a high volume of orders or postal service problems are outside of my control.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Free shipping for orders over $35
We offer international shipping.
Shipping charges for your order will be calculated and displayed at checkout.
international shipping expectations can vary greatly depending on the destination. Estimated delivery timelines could be between 8-20 days.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Company] is not responsible for these charges if they are applied and are your responsibility as the customer.
Refunds, returns, and exchanges
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at firstname.lastname@example.org with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at email@example.com
Smells so good and makes my skin soft
The smell was pretty nice although I think I’m a little old for it, however it did make any inflammation disappear
Smells super good and moisturizes well, but super dry skin needs a stronger product.
This body butter is amazing. It absorbs into my skin without leaving a greasy feel. It has a light scent that smells amazing.
Outstanding!! I have used the much more expensive mango butter from a big store competitor and there is no comparison, THIS IS BETTER!! Great consistency. Not greasy but still a heavy cream/butter. Wonderful scent too! I bought two different scents and Both are amazing.
I didn't expect this to moisturize as well as it did and was pleasantly surprised. It works great on my dry hands and feet! The nice smell that lasts a long time is just another bonus to this great product. Oh, and the price is unbelievably affordable - can't go wrong with this one. I will be buying more for sure, thank you!!
It arrived quickly & intact. I live in the desert, 17% humidity, so I need a thick lotion for extremely dry skin. This is thick, but not greasy. It smells of summer fun, but not overpoweringly strong. I’m leaving it next my bed where I put a generous amount on my hands, feet, arms & legs. It’s very soothing, and I wake up with soft skin.
I really love this body butter! It has a cute label, name and the quality of the product is awesome! This is nice and thick but it glides on smoothly... like (body) butter ;). The scent is so appealing, too! It’s a sweet candy-like scent but not too strong... I don’t feel like a walking cotton candy. Lol. I’ve been using this for about a week and I can tell the difference in my skin; smoother and noticeably moisturized! I find myself reaching for this after a bath and before bed. I used this after the Bella and Bear foaming scrub and it’s amazing! I would definitely buy more from this company!
I'm SO glad I found this body butter - I have insanely dry skin and just about everything I try never really helps. But Bella and Bear body butter has been doing wonders for my skin! I've used some of their other products before and I've had no complaints, but this stuff blows those out of the water. My skin stays hydrated for longer than I'm used to. Also it has a powerful, flowery sent which can be overpowering at first but it actually makes sense because if it weren't so strong, it would be imperceptible on my skin after using it. So many other body wash/body butter products have a scent that dissipates or doesn't carry after use, that there's no point in even using them. Overall, I'm super happy with the Love Flutter Body Butter (as I expected to be!) and I fully expect to make a habit of buying more Bella and Bear stuff in the future!